COVID-19 Info

How we work and keep you safe

Update 22 October 2021

Hi all

Lockdown 6.0 is over (hooray) but that doesn’t mean we can relax in terms of COVID safety so know that at Translocal we put your health and safety first.

While out and about and interacting with customers and the general public Translocal team members follow all COVID safe rules and practices. For example, we always wear face masks and practice social distancing. In most cases we will be wearing gloves while handeling your goods and we carry and use hand sanitiser. These are just some of the steps we take to ensure your safety.

Importantly, all Translocal team members are now fully vaccinated.

Again, we place your health and safety first and take our responsibilities as a business and as members of the Victorian community seriously.

If you have any questions you can find our contact information here.

Regards

The Translocal Team.

More Coronavirus information

Department of Health and Human Services Victoria

Commonwealth Government COVID-19 Information

We also post these updates in our blog

Client Testimonials

Wade from Translocal was a great help. I have used Translocal a few times now very happy with the service and price. Has a nothing is too hard attitude.

Hugh of Kyneton

Reliable and punctual! Fantastic customer service! I have used Translocal twice and been very pleased. Would definitely recommend.

Natalie of Caroline Springs

Great Service and Easy move. Highly Recommend his service and will use them again in the future!!!

Melly of Melton

Frequently Asked Questions

Why should I use Translocal and not just hire a trailer or a ute?

Because for shorter more local jobs we are usually less expensive than trailer or ute hire but even when we are not, you don't have the hassle of picking up and returning the trailer or ute. Plus you have our help to get the job done.

Do you only operate in Melton or do you service other areas?

We used to say that a job would need to start in, end in or pass through Melton but we will go outside our operating area if the customer is prepared to pay a little extra to cover the dead (unpaid) miles we would need to travel. The best way to find out is ask.

If I buy an item say, in the Facebook marketplace and hire Translocal to deliver it, can I get you to pay for the item and fix you up when you deliver?

Not yet! For the moment the purchase of the item is between you and the seller, we only deal with delivery. But we might have something in the pipeline. Watch this space.

What payment methods do you have?

Our drivers are equipped with mobile EFTPOS terminals which means you can pay using your credit or debit card or even with your mobile phone if you use Apple Pay or Google Pay. We also have the ability to send you an invoice by email which you can pay securely online from the comfort of your own computer or smart phone and of course we also accept cash.

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